Privacy Policy
🇬🇧 Privacy Policy
By using our website, you agree to our Messaging Terms and this Privacy Policy regarding messaging services.
INTRODUCTION
This Privacy Policy explains how Lowkey collects, uses, and protects your personal information when you visit our website or make a purchase.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase from our store, we collect personal information you provide, such as your name, address, and email address.
When you browse our website, we automatically receive your computer’s IP address to help us learn more about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you give consent?
When you provide personal information to complete a transaction, verify your payment, arrange delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
For any other use, like marketing, we will ask you directly for your consent or give you the opportunity to decline.
How do I withdraw my consent?
You may withdraw your consent at any time by contacting us at: support@lowkey.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc., who provides the online e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway, Shopify stores your credit card data encrypted through the PCI-DSS (Payment Card Industry Data Security Standard).
Your transaction data is only stored as long as necessary to complete your purchase. Once complete, your information is deleted.
All direct payment gateways follow PCI-DSS standards.
For more insight, you may also want to read Shopify’s Terms of Service or Privacy Policy.
SECTION 5 – THIRD-PARTY SERVICES
Some third-party providers (such as payment processors) have their own privacy policies. We recommend that you read them to understand how your information will be handled.
Please note: Some providers may be located in a different jurisdiction. If you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.
Links: We are not responsible for the privacy practices of other websites.
SECTION 6 – SECURITY
We take reasonable precautions to protect your personal information.
If you provide credit card details, the information is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.
While no method of transmission or storage is 100% secure, we follow all PCI-DSS requirements and industry best practices.
SECTION 7 – COOKIES
Here are some cookies we use:
-
_session_id: Keeps track of your session -
_shopify_visit: Internal Shopify analytics -
_shopify_uniq: Counts the number of visits -
cart: Stores cart contents -
_secure_session_id,storefront_digest: Helps manage access to secure storefront areas
You may choose to disable cookies in your browser settings.
SECTION 8 – AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your country, or that you have given permission for any minors in your care to use the site.
SECTION 9 – CHANGES TO THIS POLICY
We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting on the website.
If Lowkey is acquired or merged with another company, your information may be transferred to the new owner(s).
SECTION 10 – SMS MARKETING
By entering your phone number at checkout, you consent to receiving SMS messages related to your order (including cart reminders) and promotional offers (up to 5 messages per month).
You can opt out at any time by replying STOP.
Standard messaging rates may apply from your mobile carrier.